Cloud Infrastructure Lifecycle Managed Services

Velocity and stability are intrinsic to modern agile business. Our specialty: engineering a robust software delivery pipeline, ensuring swift, efficient rollout of well-tested innovative features, backed by development and production SLAs your organization needs to thrive.

Our deep bench of Solution Architects, Full Stack and DevOps experts craft and deliver best practices tailored to your application portfolio and infrastructure. Rely on our convenient annual subscription format to unlock the full versatility of AWS and open source technology.

For stable applications leveraging economic efficiencies of cloud services and operations

Silver Tier

– from $4,000/month

For successful SaaS companies to upgrade compliance, security, reliability and more

Gold Tier

– from $8,000/month

For innovation businesses in active development with frequent updates across production clients

Platinum Tier

– from $12,000/month

Does not include the cost of AWS service subscriptions

Assessment

Runbook Review

Security Review

Application Maintenance Review

Full-Stack Architecture Analysis &Review

Cloud Compute Build & Deployment

Data Storage & Database setup

Silver plus:

Assessment

Application Dockerization Review

FULL-STACK ARCHITECTURE ANALYSIS & REVIEW

Containers Orchestration

Serverless computing

GOLD PLUS:

ASSESSMENT

Software Release Workflows

FULL-STACK ARCHITECTURE ANALYSIS & REVIEW

Artifact repository setup

Infrastructure-as-a-code & Configuration

APPLICATION MANAGEMENT

AWS resource deployment

Application monitoring

Application testing/optimization

Application deployment

BACKUP

Execute backups per plan

Validate backups

NETWORKING

Networking configuration & implementation within AWS network

LOGGING

Record all application change logs

Record AWS infrastructure change logs

Enable & aggregate AWS audit trail

Aggregate logs from AWS resources

MONITORING & REMEDIATION

Monitor supported AWS resources using baseline metrics & alarms

Investigate alerts from AWS resources

SECURITY ARCHITECTURE

Manage privileged credentials for account and OS access for Managed Services technical team

Silver plus:

APPLICATION MANAGEMENT

Application infrastructure requirements analysis and design

BACKUP

Execute backup restoration activities for resources of supported AWS services

NETWORKING

Network-level logging configuration & management (VPC flow logs, ELB access log, and others)

MONITORING & REMEDIATION

Investigate alerts from application monitoring

Remediate alerts based on defined configuration, or create an incident

SECURITY ARCHITECTURE

Review resources & source code for security issues and potential threats

Implement security controls in resources & source code to mitigate security risks

GOLD PLUS:

APPLICATION MANAGEMENT

Application development

Troubleshoot & resolve application issues

BACKUP

Specify backup schedules & target resources

Report for backup jobs status & backup coverage

NETWORKING

Configure & operate AWS Security Groups/NAT/NACL inside the Managed account

Networking configuration & implementation within customer network (e.g.: DirectConnect)

MONITORING & REMEDIATION

Deploy baseline logging metrics & alarm configurations

Define, monitor & investigate customer-specific monitors

SECURITY ARCHITECTURE

Enable supported AWS services for security management of the account & its AWS resources

INCIDENT MANAGEMENT

Handle application performance issues & outages

Provide incident response

PATCH MANAGEMENT

Configure maintenance windows & other parameters (e.g.: maintenance window duration) for patching

Apply updates to EC2 instances per customer configuration

CHANGE MANAGEMENT

Change management processes & tooling for provisioning and updating resources in the managed environment

PROBLEM MANAGEMENT

Perform root cause analysis (RCA) for problems

Identify & remediate application problems

Silver plus:

INCIDENT MANAGEMENT

Notify about incidents for AWS resources

Categorize incident priority

SECURITY RISK MANAGEMENT

Evaluate the impact of remediating defined detective controls

Track resources exempted from defined detective controls

SECURITY MONITORING & RESPONSE

Configure supported security management AWS services for alerting, alerts correlation, noise reduction & additional rules

Monitor for malware on instances using endpoint security

PATCH MANAGEMENT

Tag instances to associate them with custom maintenance windows & patch baselines

Patch development team software stack

Update AMIs & stacks for Auto-Scaling groups (ASGs)

CHANGE MANAGEMENT

Maintenance of application change calendar

PROBLEM MANAGEMENT

Correlate incidents to identify problems

Remediate problems

SERVICE MANAGEMENT

Monthly service report

Deliver monthly service report

GOLD PLUS:

INCIDENT MANAGEMENT

Notify about incidents in AWS resources based on monitoring

SECURITY RISK MANAGEMENT

Request remediation of defined detective controls in designated AWS account(s)

Define, monitor & investigate customer-specific detective controls

SECURITY MONITORING & RESPONSE

Monitor supported AWS services for security alerts

PATCH MANAGEMENT

Investigate failed updates to EC2 instances

SERVICE MANAGEMENT

Reply to service requests

Up to 24x7x365 incident coverage

Platform Engineering Support

MLOps & Data Engineering

Build and Upgrade

Cloud Services Engineering

When your business relies on cloud infrastructure...‍

your infrastructure can rely on CloudGeometry.

Choose the Managed Service Coverage that's right for you

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