Managed Services
When your business relies on cloud infrastructure ...
Attain and maintain the top-tier dependability and cloud-native resilience your SaaS customers expect.
SaaS demands velocity and stability. At CloudGeometry, we build out all the critical dimensions of your SaaS infrastructure. Our specialty: ensuring high-growth B2B startups can reach the reliability, security, and performance of best-in-class managed services.
Our deep bench of Solution Architects, Full Stack and DevOps experts craft and deliver best practices tailored specifically to your B2B SaaS infrastructure and business. Rely on our convenient annual subscription format to unlock the full versatility of AWS cloud.
For stable applications leveraging economic efficiencies of cloud services and operations
- – from $4,000/month
For successful SaaS companies to upgrade compliance, security, reliability and more
- – from $8,000/month
For SaaS businesses in active development with frequent updates across production clients
- – from $12,000/month
Does not include the cost of AWS service subscriptions
How it works
AWS Well-Architected is the fastest way to expose cloud workload risks you face today. Fixing all those reliability, security, performance issues? You need a realistic, sustainable plan to fit your SaaS business.
With CloudGeometry SaaS Lifecycle Managed Services, our AWS-Certified Solution Architects map and execute a phased plan for platform work you need – aligned with the technical options that work for your business. Sprint-by-sprint, month by month, our cloud-native full-stack development & deployment engineers work to ensure smooth operations and incorporate your new features seamlessly.
Standardize & Stabilize
Our DevOps architects complete a top-to-bottom assessment of your cloud services, development and operations processes.
- Prioritized roadmap for remediating risk areas
- Detailed gap analysis + cost/benefit tradeoffs
- Highlight critical near-term fixes to current cloud and stack
Streamline for Scale
Through a sequence of biweekly sprints, our expert team will work through the optimizations that bring your cloud infrastructure to a level that meets/exceeds technical and commercial standards of your industry.
- Execute improvements to infrastructure design, tooling, and processes
- Agile development of infrastructure as code and deployment automation tooling
- Leverage cloud-native micro-services to fit your use cases and tech stack
- Regular progress reports show technical improvements/business impact
Systematic Support
With a choice of service levels based on the demands of your cloud infrastructure, your expert team at CloudGeometry delivers the support you need to monitor and respond to ongoing change.
- Track, plan and maintain cloud operational integrity
- Handle monitoring, incidents, and patch management
- Ongoing tracking balances reliability, predictability, cost-effectiveness
- Options to address continuous improvement in operational SLAs, security, and compliance posture
AWS Well-Architected Managed Service Coverage
Well-Architected best practice remediations vary by service contract tier:
- Silver Tier: Remediations for 3 pillars: Security, Reliability and Cost Optimization.
- Gold Tier: Remediations for 4 pillars: Security, Reliability, Cost Optimization and Performance Efficiency.
- Platinum Tier: Remediations for 5 pillars: Security, Reliability, Cost Optimization, Performance Efficiency and Operational Excellence
No two SaaS architectures are the same. The AWS Well-Architected Tool shines a spotlight on vulnerabilities your platform faces today. It ranks your cloud implementation against millions of other workloads.
The AWS-certified SaaS experts at CloudGeometry help you target and solve for those risks. We craft and deliver a phased remediation plan to resolve deep technical tradeoffs. By overcoming barriers to scale and stability in all dimensions of your SaaS stack, we provide a faster, more cost-effective path to continuous leverage of SaaS on AWS.
Sign up for CloudGeometry services directly via your monthly AWS bill.
Choose the Managed Service Coverage that's right for you
Silver
From $3,000/mo
Gold
From $7,000/mo
Platinum
From $12,000/mo
Assessment
- Runbook Review
- Security Review
- Application Maintenance Review
Full-Stack Architecture Analysis & Review
- Cloud Compute Build & Deployment
- Data Storage & Database setup
Silver plus:
ASSESSMENT
- Application Dockerization Review
FULL-STACK ARCHITECTURE ANALYSIS & REVIEW
- Containers Orchestration
- Serverless computing
Gold plus:
Assessment
- Software Release Workflows
FULL-STACK ARCHITECTURE ANALYSIS & REVIEW
- Artifact repository setup
- Infrastructure-as-a-code & Configuration
Application Management
- AWS resource deployment
- Application monitoring
- Application testing/optimization
- Application deployment
Backup
- Execute backups per plan
- Validate backups
Networking
- Networking configuration & implementation within AWS network
LOGGING
- Record all application change logs
- Record AWS infrastructure change logs
- Enable & aggregate AWS audit trail
- Aggregate logs from AWS resources
Monitoring & Remediation
- Monitor supported AWS resources using baseline metrics & alarms
- Investigate alerts from AWS resources
Security Architecture
- Manage privileged credentials for account and OS access for Managed Services technical team
Silver plus:
APPLICATION MANAGEMENT
- Application infrastructure requirements analysis and design
BACKUP
- Execute backup restoration activities for resources of supported AWS services
NETWORKING
- Network-level logging configuration & management (VPC flow logs, ELB access log, and others)
MONITORING & REMEDIATION
- Investigate alerts from application monitoring
- Remediate alerts based on defined configuration, or create an incident
Security Architecture
- Review resources & source code for security issues and potential threats
- Implement security controls in resources & source code to mitigate security risks
Gold plus:
APPLICATION MANAGEMENT
- Application development
- Troubleshoot & resolve application issues
BACKUP
- Specify backup schedules & target resources
- Report for backup jobs status & backup coverage
NETWORKING
- Configure & operate AWS Security Groups/NAT/NACL inside the Managed account
- Networking configuration & implementation within customer network (e.g.: DirectConnect)
MONITORING & REMEDIATION
- Deploy baseline logging metrics & alarm configurations
- Define, monitor & investigate customer-specific monitors
Security Architecture
- Enable supported AWS services for security management of the account & its AWS resources
Incident Management
- Handle application performance issues & outages
- Provide incident response
Patch management
- Configure maintenance windows & other parameters (e.g.: maintenance window duration) for patching
- Apply updates to EC2 instances per customer configuration
Change management
- Change management processes & tooling for provisioning and updating resources in the managed environment
Problem management
- Perform root cause analysis (RCA) for problems
- Identify & remediate application problems
Silver plus:
Incident Management
- Notify about incidents for AWS resources
- Categorize incident priority
Security Risk Management
- Evaluate the impact of remediating defined detective controls
- Track resources exempted from defined detective controls
Security monitoring & response
- Configure supported security management AWS services for alerting, alerts correlation, noise reduction & additional rules
- Monitor for malware on instances using endpoint security
Patch management
- Tag instances to associate them with custom maintenance windows & patch baselines
- Patch development team software stack
- Update AMIs & stacks for Auto-Scaling groups (ASGs)
Change management
- Maintenance of application change calendar
Problem management
- Correlate incidents to identify problems
- Remediate problems
Service management
- Monthly service report
- Deliver monthly service report
Gold plus:
Incident Management
- Notify about incidents in AWS resources based on monitoring
Security Risk Management
- Request remediation of defined detective controls in designated AWS account(s)
- Define, monitor & investigate customer-specific detective controls
Security monitoring & response
- Monitor supported AWS services for security alerts
Patch management
- Investigate failed updates to EC2 instances
Service management
- Reply to service requests
- Up to 24x7x365 incident coverage
Connect the dots with CloudGeometry.
Available Services Tiers
| Silver | Gold | Platinum | |
|---|---|---|---|
Assessment | |||
| Runbook Review | | | |
| Security Review | | | |
| Application Maintenance Review | | | |
| Application Dockerization Review | | | |
| Software Release Workflows | | ||
Full-Stack Architecture Analysis & Review | |||
| Cloud Compute Build & Deployment | | | |
| Data Storage & Database setup | | | |
| Containers Orchestration | | | |
| Serverless computing | | | |
| Artifact repository setup | | ||
| Infrastructure-as-a-code & Configuration | | ||
| Silver | Gold | Platinum | |
|---|---|---|---|
Application Management | |||
| AWS resource deployment | | | |
| Application monitoring | | | |
| Application testing/optimization | | | |
| Application deployment | | | |
| Application infrastructure requirements analysis and design | | | |
| Application development | | ||
| Troubleshoot and resolve application issues | | ||
Backup | |||
| Execute backups per plan | | | |
| Validate backups | | | |
| Execute backup restoration activities for resources of supported AWS services | | | |
| Specify backup schedules and target resources | | ||
| Report for backup jobs status and backup coverage | | ||
Networking | |||
| Networking configuration and implementation within AWS network | | | |
| Network-level logging configuration and management (VPC flow logs, ELB access log, and others) | | | |
| Configure and operate AWS Security Groups/NAT/NACL inside the Managed account | | ||
| Networking configuration and implementation within customer network (for example DirectConnect) | | ||
Logging | |||
| Record all application change logs | | | |
| Record AWS infrastructure change logs | | | |
| Enable and aggregate AWS audit trail | | | |
| Aggregate logs from AWS resources | | | |
Monitoring and Remediation | |||
| Monitor supported AWS resources using baseline metrics and alarms | | | |
| Investigate alerts from AWS resources | | | |
| Investigate alerts from application monitoring | | | |
| Remediate alerts based on defined configuration, or create an incident | | | |
| Deploy baseline logging metrics and alarm configurations | | ||
| Define, monitor, and investigate customer-specific monitors | | ||
Security Architecture | |||
| Manage privileged credentials for account and OS access for Managed Services technical team | | | |
| Review resources and source code for security issues and potential threats | | | |
| Implement security controls in resources and source code to mitigate security risks | | | |
| Enable supported AWS services for security management of the account and its AWS resources | | ||
| Silver | Gold | Platinum | |
|---|---|---|---|
Incident Management | |||
| Handle application performance issues and outages | | | |
| Provide incident response | | | |
| Notify about incidents for AWS resources | | | |
| Categorize incident priority | | | |
| Notify about incidents in AWS resources based on monitoring | | ||
Security Risk Management | |||
| Evaluate the impact of remediating defined detective controls | | | |
| Track resources exempted from defined detective controls | | | |
| Request remediation of defined detective controls in designated AWS account(s) | | ||
| Define, monitor, and investigate customer-specific detective controls | | ||
Security monitoring and response | |||
| Configure supported security management AWS services for alerting, alerts correlation, noise reduction, and additional rules | | | |
| Monitor supported AWS services for security alerts | | ||
| Monitor for malware on instances using endpoint security | |||
Patch management | |||
| Configure maintenance windows and other parameters (for example maintenance window duration) for patching | | | |
| Apply updates to EC2 instances per customer configuration | | | |
| Tag instances to associate them with custom maintenance windows and patch baselines | | | |
| Patch development team software stack | | | |
| Update AMIs and stacks for Auto-Scaling groups (ASGs) | | | |
| Investigate failed updates to EC2 instances | | ||
Change Management | |||
| Change management processes and tooling for provisioning and updating resources in the managed environment | | | |
| Maintenance of application change calendar | | | |
Problem Management | |||
| Perform root cause analysis (RCA) for problems | | | |
| Identify and remediate application problems | | | |
| Correlate incidents to identify problems | | | |
| Remediate problems | | | |
Service Management | |||
| Monthly service report | | | |
| Deliver monthly service report | | | |
| Reply to service requests | | ||