Streamline onboarding. Convert your first customers into referenceable wins faster
Platform integration and customization for your lighthouse accounts.
Platform integration and customization for your lighthouse accounts.
Accelerate early-stage adoption of your B2B platform
to interoperate seamlessly with customer systems and data sources.
Tie in data sources, compliance and security
Leverages fixes/features faster within your release process
Project management to accelerate your growth
The Solution
CloudGeometry B2B Technical Solution Engineering Services specializes in closing operational and technical gaps between your platform and real-world deployment. We blend the coding depth and agile workstyle of your core software team with technical project management and customer hand-holding.
Ideally suited for your early adopters whose expectations can overwhelm customer success or help desk support.
Hands-on experience building out early-stage SaaS & PaaS startups.
Been-there-done-that, bridging gaps between your evolving code base and the high expectations of your initial customers.
Once the customer is happy, up and running, we deliver continuous support for onboarding, training, frontline escalations, and upgrades to keep them happy.
When you are in an early-stage startup, the race is on to move fast and break things — without breaking your customer’s things. Like it or not, your core engineering team is the critical path for revenue growth.
You need someone to close the gap between what you need to sell, what the customer wants to buy and what your product can do. And you have to make sure that every iteration of new features delivers net benefits.
Our B2B Customer Engineering Services practice has grown out of hard-won victories for our B2B PaaS/SaaS clients who have needed to feed their customers’ appetites for rapid ramp-up and integration. It ensures that each successive customer win builds on the success of your previous deployment.
Rapidly accelerate build and infrastructure-as-code pipeline CI/CD Automation.
Ramp up new customer engagements sales without being constrained by developer bandwidth.
Manage set-up, support and maintenance of customer production environments to deflect and minimize escalations.
High-fidelity performance and config insights for improved technical architecture decision-making.
Integrated management of customer-facing deployment, release management and production operations.
Capture use cases, product differentiators to support go-to-market without burdening customer champions.
Broaden your platform ecosystem with complementary 3d party and open source technologies.
Implementation planning and infra provisioning for AWS, Azure, GCP, Hybrid and Private Cloud.
Structured customer feedback to support replicable test cases and validations.
Continuously track all critical operational statistics, customer activity, and cost control.
Track / log / manage user permissions end-to-end; automate security across for networks, hosts, applications.
Boost customer value with features to improve data utilization and transparency of your product ROI.