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Our latest thinking to keep you up to date about technology and the industry

The ZeroOps journey: Mind The Gap

  Cloud automation can pay dividends. But it’s not a no-brainer. Who doesn’t secretly wish yesterday’s automation successes would reach the speed of light tomorrow? Why can’t we escape hands-on cloud operations work to unlock… Continue Reading

7 Ways to build Enterprise Readiness into your SaaS roadmap

Big enterprise customers have been buying software for a long time. Many started long before SaaS emerged as a smarter, better way to build, buy and sell software. That means they’ve got plenty of software they already depend on that needs… Continue Reading

Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

When developing a SaaS product plan, it's important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. Second, there is no one-size-fits-all SaaS architecture (the second principle is a… Continue Reading

The SaaS Balancing Act: Always Be Modernizing

Everyone with a smartphone knows it: apps get updated all the time. Whether you're looking for a new feature or not, suddenly: there it is. This seems easy, but it's not, especially when you're building… Continue Reading

Monetization: What SaaS platform builders need to know to prepare for growth, Part 2

When developing a SaaS product plan, it's important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. Second, there is no one-size-fits-all SaaS architecture (the second principle is a… Continue Reading

Understanding Multi-tenancy, the Keystone of SaaS

2020 left no doubt: the growth of cloud computing is firmly grounded in the SaaS business model. Investors like Bessemer have bet and made billions on the SaaS trajectory.  Behind the curtain, selling essentially the… Continue Reading

User Model: What SaaS platform builders need to know to prepare for growth, Part 1

Before you shout "Digital Transformation" in a crowded marketplace, it's important to recognize two foundational principles in developing a SaaS product plan.  First: SaaS is a business strategy, not a technology strategy. Second (a corollary of… Continue Reading

Pursuing DevOps Momentum: Measuring what matters

There’s a feature arms race underway, and SaaS is fueling the fire. The quality of collaboration in software development is measured by a direct line of sight into the customer experience. Read more about this… Continue Reading

How do you know DevOps is working?

A big side effect of the world's new focus on work from home? Collaboration delivers leverage. Those of us who do software for a living are quite fortunate. Many of the habits we've learned in… Continue Reading

Beyond Frankencloud: living with your once and future SaaS architecture

I suspect that when the legendary Ward Cunningham coined the term "technical debt", it did not take him long to realize he'd created a monster: "I am in favor of writing code to reflect your… Continue Reading

Technical debt vs. Frankencloud in your SaaS

In SaaS, technical debt isn’t a bug, it's a feature – it’s a feature of creativity and velocity.  People are writing more code to solve more problems than ever before. Of course, they are not… Continue Reading

Data-Driven Personalized Medicine: Gali Health Case Study

For chronic disease sufferers – often already under medical care – data-driven personalized medicine provides a promising new application for tailored therapies and disease management. Today, the right combination of technology infrastructure, advanced AI technology… Continue Reading

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